TeleSign Outage History

Started Jul 15, 2026, 02:14 PM UTC· resolved Jul 15, 2026, 03:34 PM UTC

1. investigating Jul 15, 2026, 02:14 PM UTC

   Start Time: 07:07AM PT - 07/15/26 End Time: Ongoing We received notification that Ooredoo Q.S.C. (427/01;06) from Qatar (QA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01204235

2. resolved Jul 15, 2026, 03:34 PM UTC

   Start Time: 07:07AM PT - 07/15/26 End Time: 07:41AMPT - 07/15/26 We received notification that the network issues previously reported by Ooredoo Q.S.C. (427/01;06) from Qatar (QA) have been resolved. Ooredoo Q.S.C. (427/01;06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01204235

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Started Jul 15, 2026, 12:17 PM UTC· resolved Jul 22, 2026, 09:42 AM UTC

1. investigating Jul 15, 2026, 12:17 PM UTC

   Start Time: 04:35 AM PST - 07/15/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward United Arab Emirates (AE). Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01204161

2. resolved Jul 22, 2026, 09:42 AM UTC

   Start Time: 04:35 AM PST - 07/15/26 End Time: 02:40 AM PST - 07/22/26 Previously reported issues with 2-Way SMS delivery toward United Arab Emirates (AE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01204161

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Started Jul 13, 2026, 06:40 PM UTC· resolved Jul 13, 2026, 08:50 PM UTC

1. investigating Jul 13, 2026, 06:40 PM UTC

   Start Time: 11:30 PDT - 7/13/26 End Time: Ongoing We received notification that Pakistan (PK) from Jazz (410/01;07) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01203027

2. resolved Jul 13, 2026, 08:50 PM UTC

   Start Time: 11:30 AM PDT - 7/13/26 End Time: 1:35 PM PDT - 7/13/26 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01203027

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Started Jul 13, 2026, 03:14 PM UTC· resolved Jul 13, 2026, 04:26 PM UTC

1. investigating Jul 13, 2026, 03:14 PM UTC

   Issue: US/CA Operator - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) Start Time: 08:00 AM PT - 07/13/26 End Time: Ongoing Summary: We currently experience quality degradation toward United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF01202874

2. resolved Jul 13, 2026, 04:26 PM UTC

   Start Time: 08:00 AM PT - 07/13/26 End Time: 08:30 AM PT - 07/13/26 We received notification that the network issues previously reported by T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) from United States (US) have been resolved. T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01202874

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Started Jul 12, 2026, 01:12 PM UTC· resolved Jul 12, 2026, 02:38 PM UTC

1. investigating Jul 12, 2026, 01:12 PM UTC

   Start Time: 6:09 AM PDT - 07/12/26 End Time: Ongoing We received notification that Ooredoo (Wataniya) (603/03) from Algeria (DZ) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01202353

2. resolved Jul 12, 2026, 02:38 PM UTC

   Start Time: 6:09 AM PDT - 07/12/26 End Time: 7:16 AM PDT - 07/12/26 We received notification that the network issues previously reported by Ooredoo (Wataniya) (603/03) from Algeria (DZ) have been resolved. Ooredoo (Wataniya) (603/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01202353

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Started Jul 10, 2026, 08:30 PM UTC· resolved Jul 11, 2026, 01:10 AM UTC

1. investigating Jul 10, 2026, 08:30 PM UTC

   Start Time: 01:24 pm PDT - 07/10/26 End Time: Ongoing We received notification that Tunisia TUNISIANA S.A. (605/03) from Tunisia (TN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01201878

2. resolved Jul 11, 2026, 01:10 AM UTC

   Start Time: 01:24 pm PDT - 07/10/26 End Time: 06:00 pm PDT - 07/10/26 We received notification that the network issues previously reported by Tunisia TUNISIANA S.A. (605/03) from Tunisia (TN) have been resolved. Tunisia TUNISIANA S.A. (605/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01201878

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Started Jul 10, 2026, 06:02 PM UTC· resolved Jul 10, 2026, 11:51 PM UTC

1. investigating Jul 10, 2026, 06:02 PM UTC

   Start Time: 10:50 AM PDT- 07/10/26 End Time: Ongoing We received notification that Sunrise (Diax) from Switzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01201792

2. resolved Jul 10, 2026, 11:51 PM UTC

   Start Time: 10:50 AM PDT- 07/10/26 End Time: 03:51 PM PDT- 07/10/26 We received notification that the network issues previously reported by Sunrise (Diax) from Switzerland (CH) have been resolved. Sunrise (Diax) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01201792

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Started Jul 09, 2026, 11:29 PM UTC· resolved Jul 10, 2026, 02:04 AM UTC

1. investigating Jul 09, 2026, 11:29 PM UTC

   Start Time: 16:23 PDT - 7/9/26 End Time: Ongoing We received notification that Banglalink Digital Communications Ltd (470/03) from Bangladesh (BD) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01201297

2. resolved Jul 10, 2026, 02:04 AM UTC

   Start Time: 16:23 PDT - 7/9/26 End Time: 18:08 PDT - 7/9/26 We received notification that the network issues previously reported by Banglalink Digital Communications Ltd (470/03) from Bangladesh (BD) have been resolved. Banglalink Digital Communications Ltd end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01201297

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Started Jul 09, 2026, 10:25 PM UTC· resolved Jul 10, 2026, 02:51 AM UTC

1. investigating Jul 09, 2026, 10:25 PM UTC

   Start Time: 15:11 PDT - 7/9/26 End Time: Ongoing We received notification that Silknet (Geocell Ltd) (282/01;05;08) from Georgia (GE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01201277

2. resolved Jul 10, 2026, 02:51 AM UTC

   Start Time: 15:11 PDT - 7/9/26 End Time: 19:51 PDT - 7/9/26 We received notification that the network issues previously reported by Silknet (Geocell Ltd) (282/01;05;08) from Georgia (GE) have been resolved. Silknet (Geocell Ltd) (282/01;05;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01201277

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Started Jul 09, 2026, 05:53 PM UTC· resolved Jul 09, 2026, 08:20 PM UTC

1. investigating Jul 09, 2026, 05:53 PM UTC

   Start Time: 10:47AM PT - 07/09/26 End Time: Ongoing We received notification that Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01201168

2. resolved Jul 09, 2026, 08:20 PM UTC

   Start Time: 10:47AM PT - 07/09/26 End Time: 11:58AM PT - 07/09/26 We received notification that the network issues previously reported by [OPERATOR NAME] from [COUNTRY] have been resolved. [OPERATOR NAME] end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01201168

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Started Jul 09, 2026, 06:22 AM UTC· resolved Jul 09, 2026, 08:48 AM UTC

1. investigating Jul 09, 2026, 06:22 AM UTC

   Start Time: 10:18 PM PDT - 7/8/26 End Time: Ongoing We received notification that MTN (655/10) from South Africa (ZA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01200758

2. resolved Jul 09, 2026, 08:48 AM UTC

   Start Time: 10:18 PM PDT - 7/8/26 End Time: 01:06 AM PDT - 7/9/26 We received notification that the network issues previously reported by MTN (655/10) from South Africa (ZA) have been resolved. MTN (655/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01200758

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Started Jul 07, 2026, 10:45 PM UTC· resolved Jul 08, 2026, 06:12 AM UTC

1. investigating Jul 07, 2026, 10:45 PM UTC

   Start Time: 03:36PM PDT - 07/07/2026 End Time: Ongoing We received notification that T-Mobile (Radio Mobil) (230/01;07) from Czech Republic (CZ) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01199944

2. resolved Jul 08, 2026, 06:12 AM UTC

   Start Time: 03:36 PM PDT - 07/07/2026 End Time: 10:13 PM PDT - 07/07/2026 We received notification that the network issues previously reported by T-Mobile (Radio Mobil) (230/01;07) from Czech Republic (CZ) have been resolved. T-Mobile (Radio Mobil) (230/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01199944

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Started Jul 06, 2026, 06:36 PM UTC· resolved Jul 06, 2026, 08:14 PM UTC

1. investigating Jul 06, 2026, 06:36 PM UTC

   We have received notification that services for Phone ID Sim Swap and Porting History addons in Colombia are experiencing delays. We will inform you as soon as we receive a resolution.

2. resolved Jul 06, 2026, 08:14 PM UTC

   Date: 07/06/26 Start Time: 10:38 AM PDT End Time: 12:23 PM PDT We received notification from our partner that the issue previously noticed for Phone ID Sim Swap and Porting History addons in Colombia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

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Started Jul 04, 2026, 07:05 AM UTC· resolved Jul 04, 2026, 11:13 AM UTC

1. investigating Jul 04, 2026, 07:05 AM UTC

   Start Time: 00:04 PT - 07/04/26 End Time: Ongoing We received notification that Virgin KSA (420/05) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01198277

2. resolved Jul 04, 2026, 11:13 AM UTC

   Start Time: 00:04 PT - 07/04/26 End Time: 04:04 PT - 07/04/26 We received notification that the network issues previously reported by Virgin KSA (420/05) from Saudi Arabia (SA) have been resolved. Virgin KSA (420/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01198277

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Started Jul 03, 2026, 09:32 PM UTC· resolved Jul 04, 2026, 12:57 AM UTC

1. identified Jul 03, 2026, 09:32 PM UTC

   Date: 07/03/26 Start Time: 2:05 End Time: Ongoing We received notification that Lycamobile Limited (234/26) from United Kingdom (GB) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

2. resolved Jul 04, 2026, 12:57 AM UTC

   Start Time: 2:05 - 07/03/26 End Time: 05:56 PM 07/03/06 We received notification that the network issues previously reported by Lycamobile Limited (234/26) from United Kingdom (GB) have been resolved. Lycamobile Limited (234/26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01198174

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Started Jul 03, 2026, 01:18 PM UTC· resolved Jul 03, 2026, 04:05 PM UTC

1. investigating Jul 03, 2026, 01:18 PM UTC

   Start Time: 06:11 AM PDT - 07/03/26 End Time: Ongoing We received notification that Algar (724/07;32;33;34) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01197992

2. resolved Jul 03, 2026, 04:05 PM UTC

   Start Time: 06:11 AM PDT - 07/03/26 End Time: 07:51 AM PDT - 07/03/26 We received notification that the network issues previously reported by Algar (724/07;32;33;34) from Brazil (BR) have been resolved. Algar (724/07;32;33;34) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01197992

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Started Jul 02, 2026, 05:28 PM UTC· resolved Jul 02, 2026, 08:41 PM UTC

1. investigating Jul 02, 2026, 05:28 PM UTC

   Start Time: 10:24 AM PDT- 7/2/26 End Time: Ongoing We received notification that Jazz (410/01;07) from Pakistan (PK) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01197446

2. resolved Jul 02, 2026, 08:41 PM UTC

   Start Time: 10:24 AM PDT- 7/2/26 End Time: 12:14 PM PDT- 7/2/26 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01197446

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Started Jul 02, 2026, 01:10 PM UTC· resolved Jul 02, 2026, 08:44 PM UTC

1. investigating Jul 02, 2026, 01:10 PM UTC

   Start Time: 6:06 AM PDT - 7/2/26 End Time: Ongoing We received notification that Orange (Transmisiones y Proy.) (370/01) from Dominican Republic (DO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01197277

2. resolved Jul 02, 2026, 08:44 PM UTC

   Start Time: 6:06 AM PDT - 7/2/26 End Time: 12:48 PM PDT - 7/2/26 We received notification that the network issues previously reported by Orange (Transmisiones y Proy.) from Dominican Republic (DO) have been resolved. Orange (Transmisiones y Proy.) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01197277

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Started Jul 02, 2026, 01:41 AM UTC· resolved Jul 02, 2026, 03:05 AM UTC

1. investigating Jul 02, 2026, 01:41 AM UTC

   Start Time: 6:33 PM PDT - 07/01/26 End Time: Ongoing We received notification that Tele Denmark (TDC A/S) (238/01;10) from Denmark (DK) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01196800

2. resolved Jul 02, 2026, 03:05 AM UTC

   Start Time: 6:33 PM PDT - 07/01/26 End Time: 7:45 PM PDT - 07/01/26 We received notification that the network issues previously reported by Tele Denmark (TDC A/S) (238/01;10) from Denmark (DK) have been resolved. Tele Denmark (TDC A/S) (238/01;10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01196800

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Started Jul 01, 2026, 09:29 PM UTC· resolved Jul 01, 2026, 10:18 PM UTC

1. identified Jul 01, 2026, 09:29 PM UTC

   Date: 07/01/26 Start Time: 02:29 PM PDT End Time: Ongoing We received notification from our partner that Phone ID: Porting_history, and Sim Swap is currently having issues in Colombia, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected]. #01196694

2. resolved Jul 01, 2026, 10:18 PM UTC

   Date: 07/01/26 Start Time: 09:45 AM PDT End Time: 13:55 PM PDT We received notification from our partner that the issue previously noticed in Colombia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

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Started Jul 01, 2026, 06:29 PM UTC· resolved Jul 02, 2026, 09:01 AM UTC

1. investigating Jul 01, 2026, 06:29 PM UTC

   Start Time: 11:24 AM PST - 07/01/26 End Time: Ongoing We received notification that Orange (Transmisiones y Proy.) (370/01) from Dominican Republic (DO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01196629

2. resolved Jul 02, 2026, 09:01 AM UTC

   Start Time: 11:24 AM PST - 07/01/26 End Time: 12:17 AM PST - 07/02/26 We received notification that the network issues previously reported by Orange (Transmisiones y Proy.) (370/01) from Dominican Republic (DO) have been resolved. Orange (Transmisiones y Proy.) (370/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01196629

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Started Jul 01, 2026, 10:36 AM UTC· resolved Jul 01, 2026, 12:36 PM UTC

1. investigating Jul 01, 2026, 10:36 AM UTC

   Start Time: 03:32 AM PDT - 07/01/26 End Time: Ongoing We received notification that DNA Finland Ltd (244/03;04;12;13) from Finland (FI) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01195872

2. resolved Jul 01, 2026, 12:36 PM UTC

   Start Time: 03:32 AM PDT - 07/01/26 End Time: 05:14 AM PDT - 07/01/26 We received notification that the network issues previously reported by DNA Finland Ltd (244/03;04;12;13) from Finland (FI) have been resolved. DNA Finland Ltd (244/03;04;12;13) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01195872

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Started Jun 30, 2026, 09:13 PM UTC· resolved Jul 01, 2026, 10:38 AM UTC

1. investigating Jun 30, 2026, 09:13 PM UTC

   Start Time: 02:06 pm PDT - 06/30/26 End Time: Ongoing We received notification that BASE (KPN) (206/20) from Belgium (BE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01195551

2. resolved Jul 01, 2026, 10:38 AM UTC

   This incident has been resolved.

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Started Jun 30, 2026, 03:42 AM UTC· resolved Jun 30, 2026, 04:17 PM UTC

1. investigating Jun 30, 2026, 03:42 AM UTC

   Start Time: 20:42 PT - 06/29/26 End Time: Ongoing We received notification that Mobile TeleSystems (MTS) (250/01) from Russia (RU) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01194983

2. resolved Jun 30, 2026, 04:17 PM UTC

   Start Time: 20:42 PT - 06/29/26 End Time: 7:31 PT - 06/30/26 We received notification that the network issues previously reported by Mobile TeleSystems (MTS) (250/01) from Russia (RU) have been resolved. Mobile TeleSystems (MTS) (250/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01194983

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Started Jun 29, 2026, 11:28 AM UTC· resolved Jun 29, 2026, 07:49 PM UTC

1. investigating Jun 29, 2026, 11:28 AM UTC

   Start Time: 4:15 AM PDT - 06/29/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward United Kingdom (GB). Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01194626

2. resolved Jun 29, 2026, 07:49 PM UTC

   Start Time: 4:15 AM PDT - 06/29/26 End Time: 11:36 AM PDT - 06/29/26 Previously reported issues with 2-Way SMS delivery toward United Kingdom (GB) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01194626

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