TeleSign incident

Operator Alert - Georgia (GE) - Silknet (Geocell Ltd) (282/01;05;08) - 7/9/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on July 9, 2026 affecting EMEA - All countries, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 10:25 PM UTC
Resolved
Jul 10, 2026, 02:51 AM UTC
Duration
4h 26m
Detected by Pingoru
Jul 09, 2026, 10:25 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Jul 09, 2026, 10:25 PM UTC

    Start Time: 15:11 PDT - 7/9/26 End Time: Ongoing We received notification that Silknet (Geocell Ltd) (282/01;05;08) from Georgia (GE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01201277

  2. resolved Jul 10, 2026, 02:51 AM UTC

    Start Time: 15:11 PDT - 7/9/26 End Time: 19:51 PDT - 7/9/26 We received notification that the network issues previously reported by Silknet (Geocell Ltd) (282/01;05;08) from Georgia (GE) have been resolved. Silknet (Geocell Ltd) (282/01;05;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01201277