TeleSign incident

Operator Alert - Dominican Republic (DO) - Orange (Transmisiones y Proy.) (370/01) - 7/2/26

Notice Resolved View vendor source →

TeleSign experienced a notice incident on July 2, 2026 affecting NA & LATAM - All countries, lasting 7h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 01:10 PM UTC
Resolved
Jul 02, 2026, 08:44 PM UTC
Duration
7h 34m
Detected by Pingoru
Jul 02, 2026, 01:10 PM UTC

Affected components

NA & LATAM - All countries

Update timeline

  1. investigating Jul 02, 2026, 01:10 PM UTC

    Start Time: 6:06 AM PDT - 7/2/26 End Time: Ongoing We received notification that Orange (Transmisiones y Proy.) (370/01) from Dominican Republic (DO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01197277

  2. resolved Jul 02, 2026, 08:44 PM UTC

    Start Time: 6:06 AM PDT - 7/2/26 End Time: 12:48 PM PDT - 7/2/26 We received notification that the network issues previously reported by Orange (Transmisiones y Proy.) from Dominican Republic (DO) have been resolved. Orange (Transmisiones y Proy.) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01197277