TeleSign incident

Operator Alert - Bangladesh (BD) - Banglalink Digital Communications Ltd (470/03) - 7/9/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on July 9, 2026 affecting APAC - All countries, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 11:29 PM UTC
Resolved
Jul 10, 2026, 02:04 AM UTC
Duration
2h 35m
Detected by Pingoru
Jul 09, 2026, 11:29 PM UTC

Affected components

APAC - All countries

Update timeline

  1. investigating Jul 09, 2026, 11:29 PM UTC

    Start Time: 16:23 PDT - 7/9/26 End Time: Ongoing We received notification that Banglalink Digital Communications Ltd (470/03) from Bangladesh (BD) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01201297

  2. resolved Jul 10, 2026, 02:04 AM UTC

    Start Time: 16:23 PDT - 7/9/26 End Time: 18:08 PDT - 7/9/26 We received notification that the network issues previously reported by Banglalink Digital Communications Ltd (470/03) from Bangladesh (BD) have been resolved. Banglalink Digital Communications Ltd end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01201297