TeleSign incident

Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on July 9, 2026 affecting NA & LATAM - All countries, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 05:53 PM UTC
Resolved
Jul 09, 2026, 08:20 PM UTC
Duration
2h 26m
Detected by Pingoru
Jul 09, 2026, 05:53 PM UTC

Affected components

NA & LATAM - All countries

Update timeline

  1. investigating Jul 09, 2026, 05:53 PM UTC

    Start Time: 10:47AM PT - 07/09/26 End Time: Ongoing We received notification that Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01201168

  2. resolved Jul 09, 2026, 08:20 PM UTC

    Start Time: 10:47AM PT - 07/09/26 End Time: 11:58AM PT - 07/09/26 We received notification that the network issues previously reported by [OPERATOR NAME] from [COUNTRY] have been resolved. [OPERATOR NAME] end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01201168