TeleSign incident

Operator Alert - Qatar (QA) - Ooredoo Q.S.C. (427/01;06)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on July 15, 2026 affecting EMEA - All countries and Qatar, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 02:14 PM UTC
Resolved
Jul 15, 2026, 03:34 PM UTC
Duration
1h 19m
Detected by Pingoru
Jul 15, 2026, 02:14 PM UTC

Affected components

EMEA - All countriesQatar

Update timeline

  1. investigating Jul 15, 2026, 02:14 PM UTC

    Start Time: 07:07AM PT - 07/15/26 End Time: Ongoing We received notification that Ooredoo Q.S.C. (427/01;06) from Qatar (QA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01204235

  2. resolved Jul 15, 2026, 03:34 PM UTC

    Start Time: 07:07AM PT - 07/15/26 End Time: 07:41AMPT - 07/15/26 We received notification that the network issues previously reported by Ooredoo Q.S.C. (427/01;06) from Qatar (QA) have been resolved. Ooredoo Q.S.C. (427/01;06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01204235