TeleSign incident

Operator Alert - Pakistan (PK) - Jazz (410/01;07) - 7/13/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on July 13, 2026 affecting Pakistan, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 06:40 PM UTC
Resolved
Jul 13, 2026, 08:50 PM UTC
Duration
2h 10m
Detected by Pingoru
Jul 13, 2026, 06:40 PM UTC

Affected components

Pakistan

Update timeline

  1. investigating Jul 13, 2026, 06:40 PM UTC

    Start Time: 11:30 PDT - 7/13/26 End Time: Ongoing We received notification that Pakistan (PK) from Jazz (410/01;07) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01203027

  2. resolved Jul 13, 2026, 08:50 PM UTC

    Start Time: 11:30 AM PDT - 7/13/26 End Time: 1:35 PM PDT - 7/13/26 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01203027