TeleSign incident
Operator Service Alert United Kingdom (GB) - Lycamobile Limited (234/26)
TeleSign experienced a major incident on July 3, 2026 affecting United Kingdom, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 03, 2026, 09:32 PM UTC
Date: 07/03/26 Start Time: 2:05 End Time: Ongoing We received notification that Lycamobile Limited (234/26) from United Kingdom (GB) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
- resolved Jul 04, 2026, 12:57 AM UTC
Start Time: 2:05 - 07/03/26 End Time: 05:56 PM 07/03/06 We received notification that the network issues previously reported by Lycamobile Limited (234/26) from United Kingdom (GB) have been resolved. Lycamobile Limited (234/26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01198174