TeleSign incident

Operator Alert - Pakistan (PK) - Jazz (410/01;07) - 7/2/26

Notice Resolved View vendor source →

TeleSign experienced a notice incident on July 2, 2026 affecting EMEA - All countries, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 05:28 PM UTC
Resolved
Jul 02, 2026, 08:41 PM UTC
Duration
3h 13m
Detected by Pingoru
Jul 02, 2026, 05:28 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Jul 02, 2026, 05:28 PM UTC

    Start Time: 10:24 AM PDT- 7/2/26 End Time: Ongoing We received notification that Jazz (410/01;07) from Pakistan (PK) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01197446

  2. resolved Jul 02, 2026, 08:41 PM UTC

    Start Time: 10:24 AM PDT- 7/2/26 End Time: 12:14 PM PDT- 7/2/26 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01197446