Tekion incident

Tekion ARC System Issue - Screens Not Loading

Minor Resolved View vendor source →

Tekion experienced a minor incident on August 29, 2025 affecting Accounting and Parts and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 03:06 PM UTC
Resolved
Aug 29, 2025, 04:14 PM UTC
Duration
1h 7m
Detected by Pingoru
Aug 29, 2025, 03:06 PM UTC

Affected components

AccountingPartsRetailServiceCoreAnalyticsCRMPayrollIntegrations

Update timeline

  1. investigating Aug 29, 2025, 03:06 PM UTC

    Tekion is Investigating an application issue impacting access to the Tekion ARC applications. The Tekion Engineering team is actively working to fully address the issue and resolution. We will provide an update as more information is available.

  2. resolved Aug 29, 2025, 04:14 PM UTC

    The issue impacting all access to the Tekion ARC applications has been Resolved. Tekion Engineering will continue to monitor for any further issue. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.