Tekion incident
Issues Affecting Journal Entries, RO, SO, and Deals
Tekion experienced a minor incident on July 30, 2026 affecting Accounting and Parts and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2026, 02:22 PM UTC
We are currently investigating an issue impacting multiple workflows within the system. Affected users may encounter issues with the following actions: Create or post journal entries Creating RO Creating SO (Part Sales Order) and PO ( Parts Purchase order) Posting and closing Deals Our engineering teams are actively engaged in identifying the root cause and working toward a resolution. Further updates will be provided as more information becomes available.
- monitoring Jul 30, 2026, 02:45 PM UTC
The issue impacting multiple workflows within the system has been resolved. Users should now be able to: Create and post journal entries Create RO Creating SO (Part Sales Order) and PO ( Parts Purchase order) Post and close Deals Our engineering teams have implemented a fix and are continuing to monitor the system to ensure stability. Thank you for your patience and understanding.
- resolved Jul 30, 2026, 03:28 PM UTC
This incident has been resolved.