Tekion incident

Awareness: Call Provider connectivity Issue - Text/Call Failures

Tekion experienced a minor incident on September 8, 2026 affecting CRM, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started: Sep 08, 2026, 05:20 PM UTC
Resolved: Sep 08, 2026, 06:45 PM UTC
Duration: 1h 24m
Detected by Pingoru: Sep 08, 2026, 05:20 PM UTC

Affected components

CRM

Update timeline

monitoring Sep 08, 2026, 05:20 PM UTC

Valued Dealer Partner, Tekion is aware of a Third Party Vendor issue that could be impacting their available services with Tekion. Note: Tekion Systems are fully Operational at this time. We are in communication with the Third Party vendor as they work to correct the impacted services. We will continue to monitor and update you as more information is available to us.
resolved Sep 08, 2026, 06:45 PM UTC

Our calling provider has confirmed the issue has been resolved and are 100% operational. They will be doing an internal review to make the appropriate changes to prevent this in the future.