Tekion incident

Tekion ARC - Portfolio F&I Provider Outage

Minor Resolved View vendor source →

Tekion experienced a minor incident on May 9, 2026 affecting Retail, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 10:36 PM UTC
Resolved
May 09, 2026, 11:13 PM UTC
Duration
36m
Detected by Pingoru
May 09, 2026, 10:36 PM UTC

Affected components

Retail

Update timeline

  1. investigating May 09, 2026, 10:36 PM UTC

    Portfolio/PEN has informed us that they are currently experiencing an outage impacting their F&I products. You may experience interruptions or degraded functionality with Portfolio while the issue is being address. We appreciate your patience and understanding. We will provide an update to you as more information becomes available.

  2. resolved May 09, 2026, 11:13 PM UTC

    The Portfolio/PEN outage has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.