Tekion incident

Issue Impacting RO Invoice PDF Generation for few Users

Tekion experienced a minor incident on August 21, 2026 affecting Service, lasting 42m. The incident has been resolved; the full update timeline is below.

Started: Aug 21, 2026, 03:26 PM UTC
Resolved: Aug 21, 2026, 04:09 PM UTC
Duration: 42m
Detected by Pingoru: Aug 21, 2026, 03:26 PM UTC

Affected components

Service

Update timeline

investigating Aug 21, 2026, 03:26 PM UTC

We are aware of an issue affecting a few users while generating RO Invoice PDFs. Our team is actively investigating the matter and working to restore normal functionality at the earliest. We apologize for the inconvenience caused and will continue to share updates as more information becomes available.
resolved Aug 21, 2026, 04:09 PM UTC

The issue impacting RO PDF generation for invoices has been resolved. If any invoice copy was not generated due to this issue, please regenerate the invoice PDF manually. We apologize for the inconvenience caused.