Tekion incident

Issue Impacting Journal Entry Posting

Minor Resolved View vendor source →

Tekion experienced a minor incident on July 30, 2026 affecting Accounting and Parts and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 11:17 AM UTC
Resolved
Jul 30, 2026, 12:42 PM UTC
Duration
1h 25m
Detected by Pingoru
Jul 30, 2026, 11:17 AM UTC

Affected components

AccountingPartsRetailService

Update timeline

  1. investigating Jul 30, 2026, 11:17 AM UTC

    We are currently investigating an issue impacting the posting of journal entries. Affected users may experience error "Unable to create/Post Journal entries" when attempting to post entries within the system. Our engineering teams are actively engaged in identifying the root cause and working toward resolution. Further updates will be provided as more information becomes available.

  2. resolved Jul 30, 2026, 12:42 PM UTC

    The issue impacting the posting of journal entries has been resolved. Users should now be able to post journal entries successfully. Our engineering teams identified the root cause and implemented the necessary fix. We will continue to monitor the system closely to ensure stability. Thank you for your patience and understanding.