Tekion incident
Repair Order PDF Generation & Printing – Partial Service Disruption
Tekion experienced a minor incident on July 9, 2026 affecting Service, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 09, 2026, 08:07 PM UTC
We have identified an issue with generating and printing PDFs in Repair Orders. Our Engineering team is actively working on a fix and the estimated resolution time is 90 minutes. Please note that this issue is impacting only a specific set of dealers and is not a platform-wide outage. We appreciate your patience and will provide an update once the issue is resolved. If you are currently able to generate and print Repair Order PDFs without issues, no action is needed on your end.
- resolved Jul 09, 2026, 09:57 PM UTC
The Tekion ARC Application Issue has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.