Tekion incident

Print Service — Service Disruption

Minor Resolved View vendor source →

Tekion experienced a minor incident on July 31, 2026 affecting Accounting and Parts and 1 more component, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 05:05 PM UTC
Resolved
Jul 31, 2026, 05:59 PM UTC
Duration
54m
Detected by Pingoru
Jul 31, 2026, 05:05 PM UTC

Affected components

AccountingPartsRetailServiceCore

Update timeline

  1. identified Jul 31, 2026, 05:05 PM UTC

    We are currently experiencing a disruption with our Print Service. Users may be unable to print documents directly from the application. Our engineering team is actively investigating and working on a fix. Workaround - Download the document and print it using your local printer. We apologize for the inconvenience.

  2. resolved Jul 31, 2026, 05:59 PM UTC

    We experienced a disruption with our Print Service that prevented users from printing documents directly from the application. This issue has now been fully resolved. The Print Service is back to normal and functioning as expected. We apologize for the inconvenience caused and thank you for your patience throughout this disruption. If you continue to experience any issues, please reach out to our support team.