Tekion incident

Retail Application – Performance Degradation

Minor Resolved View vendor source →

Tekion experienced a minor incident on August 28, 2026 affecting Retail, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 10:19 PM UTC
Resolved
Aug 28, 2026, 10:50 PM UTC
Duration
30m
Detected by Pingoru
Aug 28, 2026, 10:19 PM UTC

Affected components

Retail

Update timeline

  1. investigating Aug 28, 2026, 10:19 PM UTC

    We are currently investigating reports of slower-than-normal performance on the Retail application. Our engineering team is aware of the issue and actively working to identify the root cause. We'll post updates here as we learn more. We appreciate your patience.

  2. resolved Aug 28, 2026, 10:50 PM UTC

    The performance issue affecting the Retail application has been resolved. If you experience any additional related issues please contact Tekion Support. Thank you for your patience and understanding.