Is Tekion down?

We are currently aware of an intermittent issue impacting some users while adding or resolving parts in Sales Orders and RO Sales. Our team is actively investigating and working to restore normal functionality as quickly as possible. We apologize for the inconvenience and will continue to provide updates as soon as more information is available.

We have identified an issue affecting a few users using Multi-Warehouse when adding or resolving parts in Sales Orders and RO Sales. Our team is actively working on a fix and taking steps to restore normal functionality as quickly as possible. We will continue to share updates as more information becomes available.

A fix has been implemented for the issue affecting a few users when adding or resolving parts in Sales Orders and RO Sales for dealers using Multi-Warehouse. We are currently monitoring to ensure normal functionality is fully restored. We will continue to share updates as needed.

The issue affecting few dealers using Multi-Warehouse when adding or resolving parts in Sales Orders and RO Sales has been fully resolved. Our team has confirmed that normal functionality has been restored. We sincerely apologize for the inconvenience and appreciate your patience while we worked to address this issue.

This incident has been resolved.

Valued Dealer Partner, Tekion is aware of a Third Party Vendor issue that could be impacting their available services with Tekion. Note: Tekion Systems are fully Operational at this time. We are in communication with the Third Party vendor as they work to correct the impacted services. We will continue to monitor and update you as more information is available to us.

Our calling provider has confirmed the issue has been resolved and are 100% operational. They will be doing an internal review to make the appropriate changes to prevent this in the future.

We are currently investigating reports of slower-than-normal performance on the Retail application. Our engineering team is aware of the issue and actively working to identify the root cause. We'll post updates here as we learn more. We appreciate your patience.

The performance issue affecting the Retail application has been resolved. If you experience any additional related issues please contact Tekion Support. Thank you for your patience and understanding.

We are aware of an issue affecting a few users while generating RO Invoice PDFs. Our team is actively investigating the matter and working to restore normal functionality at the earliest. We apologize for the inconvenience caused and will continue to share updates as more information becomes available.

The issue impacting RO PDF generation for invoices has been resolved. If any invoice copy was not generated due to this issue, please regenerate the invoice PDF manually. We apologize for the inconvenience caused.

We are currently experiencing a disruption with our Print Service. Users may be unable to print documents directly from the application. Our engineering team is actively investigating and working on a fix. Workaround - Download the document and print it using your local printer. We apologize for the inconvenience.

We experienced a disruption with our Print Service that prevented users from printing documents directly from the application. This issue has now been fully resolved. The Print Service is back to normal and functioning as expected. We apologize for the inconvenience caused and thank you for your patience throughout this disruption. If you continue to experience any issues, please reach out to our support team.