Is Tekion down?

We are currently experiencing a disruption with our Print Service. Users may be unable to print documents directly from the application. Our engineering team is actively investigating and working on a fix. Workaround - Download the document and print it using your local printer. We apologize for the inconvenience.

We experienced a disruption with our Print Service that prevented users from printing documents directly from the application. This issue has now been fully resolved. The Print Service is back to normal and functioning as expected. We apologize for the inconvenience caused and thank you for your patience throughout this disruption. If you continue to experience any issues, please reach out to our support team.

We are currently investigating an issue impacting multiple workflows within the system. Affected users may encounter issues with the following actions: Create or post journal entries Creating RO Creating SO (Part Sales Order) and PO ( Parts Purchase order) Posting and closing Deals Our engineering teams are actively engaged in identifying the root cause and working toward a resolution. Further updates will be provided as more information becomes available.

The issue impacting multiple workflows within the system has been resolved. Users should now be able to: Create and post journal entries Create RO Creating SO (Part Sales Order) and PO ( Parts Purchase order) Post and close Deals Our engineering teams have implemented a fix and are continuing to monitor the system to ensure stability. Thank you for your patience and understanding.

This incident has been resolved.

We are currently investigating an issue impacting the posting of journal entries. Affected users may experience error "Unable to create/Post Journal entries" when attempting to post entries within the system. Our engineering teams are actively engaged in identifying the root cause and working toward resolution. Further updates will be provided as more information becomes available.

The issue impacting the posting of journal entries has been resolved. Users should now be able to post journal entries successfully. Our engineering teams identified the root cause and implemented the necessary fix. We will continue to monitor the system closely to ensure stability. Thank you for your patience and understanding.

We are currently experiencing a partial service disruption impacting Printing Services and Mobile App Services due to an ongoing third-party vendor outage. Our Engineering team is actively engaged with the vendor and is working toward full service restoration. Workaround – Printing Services: Dealerships may download a copy of the document and print it locally using their in-house printer setup. This will help ensure continuity of operations during the disruption. We will continue to share updates as additional information becomes available, including the estimated time for full restoration.

We wanted to provide an update regarding the ongoing disruption affecting Printing Services and Mobile App Services. The third-party vendor outage is still in progress. Our engineering team is in active communication with the vendor and closely working together to drive a resolution as quickly as possible. The previously shared workaround remains available: Dealerships can download and print documents locally using their in-house printer setup. We appreciate your continued patience and will share the next update, including an ETA, as soon as it is available.

The Azure outage is still in progress. Our Engineering team remains in active communication and is working closely toward resolution as quickly as possible. Workaround – Printing Services: Users may continue to download documents and print them locally using their in-house printer setup. We appreciate your continued patience and will share the next update, including an estimated time for restoration, as soon as it becomes available.

We are pleased to inform you that the Microsoft Azure outage has been fully resolved. Printing Services and Mobile App Services have been restored and are now functioning normally. We sincerely apologize for the disruption this may have caused to your operations. Our teams will continue to monitor the services closely to ensure full stability. Thank you for your patience and understanding throughout this incident.

We are aware of the slowness being experienced while accessing the Repair Orders (ROs) and Parts screens. Our Engineering team is actively investigating the issue and working to implement a fix as quickly as possible. We understand the impact this may have on your operations and appreciate your patience while we work toward resolution. We will continue to share updates as progress is made.

We would like to inform you that the slowness issue affecting access to the Repair Orders (ROs) and Parts screens has been resolved. Our Engineering team has implemented the necessary fix, and performance should now be back to normal. The team will continue to monitor the situation closely to ensure system stability. We appreciate your patience and understanding while we worked through this issue. If you continue to experience any problems, please reach out to Tekion support team.

The slowness issue affecting the Repair Orders (ROs) and Parts screens has been resolved. Performance should now be back to normal, and the team will continue monitoring the situation closely. Thank you for your patience.