Is Tekion down?

Tekion is Investigating an issue with Printing from Deals. Our engineering team is actively engaged and working diligently to identify and resolve the issue as quickly as possible. We appreciate your patience and understanding. We will provide an update to you as more information becomes available.

The Tekion Engineering team will continue to monitor the resolved printing from deals issue and validate that our services remain Operational. Should you experience any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.

The Tekion Printing Issue has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.

We are currently experiencing an issue where CRM Report data is not being synced or updated for all dealers. As a result, reports may show outdated or incomplete data. We found the issue and we are working to clear the backlog impacted reports — estimated time to complete: 6–8 hours. We apologize for the inconvenience caused. This page will be updated as new information becomes available. If you have any questions, please reach out to our support team.

We experienced an issue where CRM Report data was not being synced or updated for all dealers. As a result, reports were showing outdated or incomplete data. This issue has now been fully resolved. CRM Reports are back to normal and functioning as expected. We apologize for the inconvenience caused and thank you for your patience. If you continue to experience any issues, please reach out to our support team.

We are currently aware of an intermittent issue impacting some users while adding or resolving parts in Sales Orders and RO Sales. Our team is actively investigating and working to restore normal functionality as quickly as possible. We apologize for the inconvenience and will continue to provide updates as soon as more information is available.

We have identified an issue affecting a few users using Multi-Warehouse when adding or resolving parts in Sales Orders and RO Sales. Our team is actively working on a fix and taking steps to restore normal functionality as quickly as possible. We will continue to share updates as more information becomes available.

A fix has been implemented for the issue affecting a few users when adding or resolving parts in Sales Orders and RO Sales for dealers using Multi-Warehouse. We are currently monitoring to ensure normal functionality is fully restored. We will continue to share updates as needed.

The issue affecting few dealers using Multi-Warehouse when adding or resolving parts in Sales Orders and RO Sales has been fully resolved. Our team has confirmed that normal functionality has been restored. We sincerely apologize for the inconvenience and appreciate your patience while we worked to address this issue.

This incident has been resolved.

Valued Dealer Partner, Tekion is aware of a Third Party Vendor issue that could be impacting their available services with Tekion. Note: Tekion Systems are fully Operational at this time. We are in communication with the Third Party vendor as they work to correct the impacted services. We will continue to monitor and update you as more information is available to us.

Our calling provider has confirmed the issue has been resolved and are 100% operational. They will be doing an internal review to make the appropriate changes to prevent this in the future.

We are currently investigating reports of slower-than-normal performance on the Retail application. Our engineering team is aware of the issue and actively working to identify the root cause. We'll post updates here as we learn more. We appreciate your patience.

The performance issue affecting the Retail application has been resolved. If you experience any additional related issues please contact Tekion Support. Thank you for your patience and understanding.