Tekion incident

Tekion ARC Application Issue

Minor Resolved View vendor source →

Tekion experienced a minor incident on September 30, 2026 affecting Retail, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 06:56 PM UTC
Resolved
Sep 30, 2026, 10:51 PM UTC
Duration
3h 55m
Detected by Pingoru
Sep 30, 2026, 06:56 PM UTC

Affected components

Retail

Update timeline

  1. investigating Sep 30, 2026, 06:56 PM UTC

    Tekion is Investigating an issue with Printing from Deals. Our engineering team is actively engaged and working diligently to identify and resolve the issue as quickly as possible. We appreciate your patience and understanding. We will provide an update to you as more information becomes available.

  2. monitoring Sep 30, 2026, 10:09 PM UTC

    The Tekion Engineering team will continue to monitor the resolved printing from deals issue and validate that our services remain Operational. Should you experience any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.

  3. resolved Sep 30, 2026, 10:51 PM UTC

    The Tekion Printing Issue has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.