Tekion incident

Tekion ARC Service Advisor Performance Reporting Issue

Minor Resolved View vendor source →

Tekion experienced a minor incident on August 29, 2025 affecting Service, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 12:36 PM UTC
Resolved
Aug 29, 2025, 04:18 PM UTC
Duration
3h 41m
Detected by Pingoru
Aug 29, 2025, 12:36 PM UTC

Affected components

Service

Update timeline

  1. investigating Aug 29, 2025, 12:36 PM UTC

    Tekion is Investigating an issue within the ARC Service application pertaining Advisor Performance Reporting . Our engineering team is actively engaged and working diligently to identify and resolve the issue as quickly as possible. We appreciate your patience and understanding. We will provide an update to you as more information becomes available.

  2. resolved Aug 29, 2025, 04:18 PM UTC

    The Tekion ARC Application Issue for Advisor Performance Reporting has also been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.