Tekion experienced a critical incident on September 26, 2025 affecting CRM, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
CRM
Update timeline
- identified Sep 26, 2025, 10:13 AM UTC
Tekion has Identified an issue impacting access to the Tekion ARC- CRM application. Our Engineering team is actively working to address the issue and resolve. We appreciate your patience and understanding. We will provide an update within the next hour.
- identified Sep 26, 2025, 11:20 AM UTC
The Tekion Engineering team continues to work on a resolution impacting CRM. We greatly appreciate your patience. We will provide an update within the next hour.
- resolved Sep 26, 2025, 12:01 PM UTC
The Tekion Engineering team has resolved the issue concerning CRM. Please reach out to the Tekion Support team if any additional assistance is needed.