Tekion experienced a minor incident on September 26, 2025 affecting Parts and Service, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
PartsService
Update timeline
- identified Sep 26, 2025, 10:47 AM UTC
Tekion has Identified an issue impacting the Tekion ARC application for Parts and Service. Our Engineering team is actively working to address the issue and resolve. We appreciate your patience and understanding. We will provide an update within the next hour.
- resolved Sep 26, 2025, 12:03 PM UTC
The Tekion Engineering team has resolved the issue concerning Parts & Service. Please reach out to the Tekion Support team if any additional assistance is needed.