- Detected by Pingoru
- Jun 15, 2026, 08:47 AM UTC
- Resolved
- Jun 15, 2026, 09:01 AM UTC
- Duration
- 13m
Affected: Europe (Sugar Identity (IDM) Login Frankfurt)
Timeline · 2 updates
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investigating Jun 15, 2026, 08:47 AM UTC
Sugar Identity (IDM) Login Frankfurt went down.
-
resolved Jun 15, 2026, 09:01 AM UTC
Sugar Identity (IDM) Login Frankfurt recovered.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 07:06 PM UTC
- Resolved
- Jun 11, 2026, 07:07 PM UTC
- Duration
- 52s
Affected: APAC (Sales-I 25 AU Production)
Timeline · 2 updates
-
investigating Jun 11, 2026, 07:06 PM UTC
Sales-I 25 AU Production went down.
-
resolved Jun 11, 2026, 07:07 PM UTC
Sales-I 25 AU Production recovered.
Read the full incident report →
- Detected by Pingoru
- Jun 03, 2026, 11:09 AM UTC
- Resolved
- Jun 03, 2026, 11:35 AM UTC
- Duration
- 25m
Affected: North America (Sugar Cloud US 12)
Timeline · 2 updates
-
investigating Jun 03, 2026, 11:09 AM UTC
Sugar Cloud US 12 went down.
-
resolved Jun 03, 2026, 11:35 AM UTC
Sugar Cloud US 12 recovered.
Read the full incident report →
- Detected by Pingoru
- May 29, 2026, 08:05 AM UTC
- Resolved
- May 29, 2026, 08:18 AM UTC
- Duration
- 12m
Affected: Global (Sales-I Global Login)
Timeline · 2 updates
-
investigating May 29, 2026, 08:05 AM UTC
Sales-I Global Login went down.
-
resolved May 29, 2026, 08:18 AM UTC
Sales-I Global Login recovered.
Read the full incident report →
- Detected by Pingoru
- May 25, 2026, 06:36 AM UTC
- Resolved
- May 25, 2026, 07:26 PM UTC
- Duration
- 12h 49m
Affected: North America (Sugar Market Mail App US)
Timeline · 2 updates
-
investigating May 25, 2026, 06:36 AM UTC
Sugar Market Mail App US went down.
-
resolved May 25, 2026, 07:26 PM UTC
Sugar Market Mail App US recovered.
Read the full incident report →
- Detected by Pingoru
- May 22, 2026, 02:52 PM UTC
- Resolved
- May 22, 2026, 02:58 PM UTC
- Duration
- 5m
Affected: APAC (Sugar Cloud AU 01)
Timeline · 2 updates
-
investigating May 22, 2026, 02:52 PM UTC
Sugar Cloud AU 01 went down.
-
resolved May 22, 2026, 02:58 PM UTC
Sugar Cloud AU 01 recovered.
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 09:36 PM UTC
- Resolved
- May 13, 2026, 09:36 PM UTC
- Duration
- 29s
Affected: Europe (Sugar Cloud DE 02)
Timeline · 2 updates
-
investigating May 13, 2026, 09:36 PM UTC
Sugar Cloud DE 02 went down.
-
resolved May 13, 2026, 09:36 PM UTC
Sugar Cloud DE 02 recovered.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 07:53 AM UTC
- Resolved
- Apr 30, 2026, 07:53 AM UTC
- Duration
- 14s
Affected: Global (SugarCRM Updates Portal)
Timeline · 2 updates
-
investigating Apr 30, 2026, 07:53 AM UTC
SugarCRM Updates Portal went down.
-
resolved Apr 30, 2026, 07:53 AM UTC
SugarCRM Updates Portal recovered.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 11:30 PM UTC
- Resolved
- Apr 14, 2026, 11:43 PM UTC
- Duration
- 13m
Affected: North America (Sugar Cloud US 03)
Timeline · 2 updates
-
investigating Apr 14, 2026, 11:30 PM UTC
Sugar Cloud US 03 went down.
-
resolved Apr 14, 2026, 11:43 PM UTC
Sugar Cloud US 03 recovered.
Read the full incident report →
- Detected by Pingoru
- Apr 10, 2026, 02:05 AM UTC
- Resolved
- Apr 10, 2026, 02:06 AM UTC
- Duration
- 1m
Affected: North America (Sugar Cloud US 13)
Timeline · 2 updates
-
investigating Apr 10, 2026, 02:05 AM UTC
Sugar Cloud US 13 went down.
-
resolved Apr 10, 2026, 02:06 AM UTC
Sugar Cloud US 13 recovered.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 08:26 AM UTC
- Resolved
- Apr 01, 2026, 08:27 AM UTC
- Duration
- 1m
Affected: Europe (Sugar Market Mail App EU)
Timeline · 2 updates
-
investigating Apr 01, 2026, 08:26 AM UTC
Sugar Market Mail App EU went down.
-
resolved Apr 01, 2026, 08:27 AM UTC
Sugar Market Mail App EU recovered.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2026, 08:14 AM UTC
- Resolved
- Mar 19, 2026, 08:44 AM UTC
- Duration
- 29m
Affected: United Kingdom (Sales-I UK 01)United Kingdom (Sales-I UK 02)
Timeline · 2 updates
-
investigating Mar 19, 2026, 08:14 AM UTC
Sales-I UK 01 and Sales-I UK 02 went down.
-
resolved Mar 19, 2026, 08:44 AM UTC
Sales-I UK 02 recovered.
Read the full incident report →
- Detected by Pingoru
- Mar 18, 2026, 09:31 PM UTC
- Resolved
- Mar 18, 2026, 09:35 PM UTC
- Duration
- 3m
Affected: United Kingdom (Sugar Cloud UK 01)
Timeline · 2 updates
-
investigating Mar 18, 2026, 09:31 PM UTC
Sugar Cloud UK 01 went down.
-
resolved Mar 18, 2026, 09:35 PM UTC
Sugar Cloud UK 01 recovered.
Read the full incident report →
- Detected by Pingoru
- Feb 22, 2026, 10:34 AM UTC
- Resolved
- Feb 22, 2026, 10:42 AM UTC
- Duration
- 8m
Affected: North America (Sales-I US 01)North America (Sales-I US 02)North America (Sales-I US 03)North America (Sales-I US 04)
Timeline · 2 updates
-
investigating Feb 22, 2026, 10:34 AM UTC
Sales-I US 01 and Sales-I US 03 went down.
-
resolved Feb 22, 2026, 10:42 AM UTC
Sales-I US 01 and Sales-I US 03 recovered.
Read the full incident report →
- Detected by Pingoru
- Feb 13, 2026, 12:05 AM UTC
- Resolved
- Feb 13, 2026, 12:12 AM UTC
- Duration
- 6m
Affected: United Kingdom (Sugar Market UK API)
Timeline · 2 updates
-
investigating Feb 13, 2026, 12:05 AM UTC
Sugar Market UK API went down.
-
resolved Feb 13, 2026, 12:12 AM UTC
Sugar Market UK API recovered.
Read the full incident report →
- Detected by Pingoru
- Jan 20, 2026, 06:18 PM UTC
- Resolved
- Jan 20, 2026, 10:25 PM UTC
- Duration
- 4h 7m
Affected: North America (Sugar Cloud Premium US 02)United Kingdom (Sugar Cloud UK 01)
Timeline · 2 updates
-
investigating Jan 20, 2026, 06:18 PM UTC
Sugar Cloud Premium US 02 went down.
-
resolved Jan 20, 2026, 10:25 PM UTC
Sugar Cloud UK 01 recovered.
Read the full incident report →
- Detected by Pingoru
- Jan 15, 2026, 06:13 PM UTC
- Resolved
- Jan 15, 2026, 06:29 PM UTC
- Duration
- 16m
Affected: United Kingdom (Sugar Cloud UK 02)APAC (Sugar Cloud AU 02)APAC (Sugar Cloud SG 01)
Timeline · 2 updates
-
investigating Jan 15, 2026, 06:13 PM UTC
Sugar Cloud SG 01 went down.
-
resolved Jan 15, 2026, 06:29 PM UTC
Sugar Cloud UK 02 recovered.
Read the full incident report →
- Detected by Pingoru
- Jan 12, 2026, 10:13 AM UTC
- Resolved
- Jan 12, 2026, 10:52 AM UTC
- Duration
- 38m
Affected: Europe (Sugar Cloud DE 03)
Timeline · 2 updates
-
investigating Jan 12, 2026, 10:13 AM UTC
Sugar Cloud DE 03 went down.
-
resolved Jan 12, 2026, 10:52 AM UTC
Sugar Cloud DE 03 recovered.
Read the full incident report →
- Detected by Pingoru
- Jan 11, 2026, 01:08 AM UTC
- Resolved
- Jan 11, 2026, 01:34 AM UTC
- Duration
- 26m
Affected: APAC (Sugar Cloud AU 01)APAC (Sugar Cloud AU 02)
Timeline · 2 updates
-
investigating Jan 11, 2026, 01:08 AM UTC
Sugar Cloud AU 01 went down.
-
resolved Jan 11, 2026, 01:34 AM UTC
Sugar Cloud AU 01 recovered.
Read the full incident report →
- Detected by Pingoru
- Dec 27, 2025, 06:36 PM UTC
- Resolved
- Dec 27, 2025, 06:37 PM UTC
- Duration
- 1m
Affected: North America (Sales-I 25 US Production)
Timeline · 2 updates
-
investigating Dec 27, 2025, 06:36 PM UTC
Sales-I 25 US Production went down.
-
resolved Dec 27, 2025, 06:37 PM UTC
Sales-I 25 US Production recovered.
Read the full incident report →
- Detected by Pingoru
- Dec 06, 2025, 10:22 AM UTC
- Resolved
- Dec 06, 2025, 10:32 AM UTC
- Duration
- 9m
Affected: Europe (Sales-I 25 DE Production)United Kingdom (Sales-I 25 UK Production)
Timeline · 2 updates
-
investigating Dec 06, 2025, 10:22 AM UTC
Sales-I 25 DE Production went down.
-
resolved Dec 06, 2025, 10:32 AM UTC
Sales-I 25 UK Production recovered.
Read the full incident report →