SugarCRM experienced a major incident on May 25, 2026 affecting North America (Sugar Market Mail App US), lasting 12h 49m. The incident has been resolved; the full update timeline is below.
Affected components
North America (Sugar Market Mail App US)
Update timeline
- investigating May 25, 2026, 06:36 AM UTC
Sugar Market Mail App US went down.
- resolved May 25, 2026, 07:26 PM UTC
Sugar Market Mail App US recovered.