SugarCRM incident

Sugar Cloud AU 01 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on July 10, 2026 affecting APAC (Sugar Cloud AU 01), lasting 42s. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 07:56 PM UTC
Resolved
Jul 10, 2026, 07:57 PM UTC
Duration
42s
Detected by Pingoru
Jul 10, 2026, 07:56 PM UTC

Affected components

APAC (Sugar Cloud AU 01)

Update timeline

  1. investigating Jul 10, 2026, 07:56 PM UTC

    Sugar Cloud AU 01 went down.

  2. resolved Jul 10, 2026, 07:57 PM UTC

    Sugar Cloud AU 01 recovered.