SugarCRM incident

Sugar Cloud US 04 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on August 10, 2026 affecting North America (Sugar Cloud US 04) and Europe (Sugar Market EU API), lasting 54s. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 11:36 AM UTC
Resolved
Aug 10, 2026, 11:37 AM UTC
Duration
54s
Detected by Pingoru
Aug 10, 2026, 11:36 AM UTC

Affected components

North America (Sugar Cloud US 04)Europe (Sugar Market EU API)

Update timeline

  1. investigating Aug 10, 2026, 11:36 AM UTC

    Sugar Cloud US 04 went down.

  2. resolved Aug 10, 2026, 11:37 AM UTC

    Sugar Cloud US 04 recovered.

  3. resolved Aug 10, 2026, 10:48 PM UTC

    Sugar Market EU API recovered.