SugarCRM experienced a major incident on March 19, 2026 affecting United Kingdom (Sales-I UK 01) and United Kingdom (Sales-I UK 02), lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
United Kingdom (Sales-I UK 01)United Kingdom (Sales-I UK 02)
Update timeline
- investigating Mar 19, 2026, 08:14 AM UTC
Sales-I UK 01 and Sales-I UK 02 went down.
- resolved Mar 19, 2026, 08:44 AM UTC
Sales-I UK 02 recovered.