SugarCRM incident

Sugar Cloud US 13 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on September 1, 2026 affecting North America (Sugar Cloud US 13), lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 12:46 AM UTC
Resolved
Sep 01, 2026, 12:49 AM UTC
Duration
2m
Detected by Pingoru
Sep 01, 2026, 12:46 AM UTC

Affected components

North America (Sugar Cloud US 13)

Update timeline

  1. investigating Sep 01, 2026, 12:46 AM UTC

    Sugar Cloud US 13 went down.

  2. resolved Sep 01, 2026, 12:49 AM UTC

    Sugar Cloud US 13 recovered.