SugarCRM incident

Sugar Cloud US 12 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on July 2, 2026 affecting North America (Sugar Cloud US 12), lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 01:44 PM UTC
Resolved
Jul 02, 2026, 02:10 PM UTC
Duration
26m
Detected by Pingoru
Jul 02, 2026, 01:44 PM UTC

Affected components

North America (Sugar Cloud US 12)

Update timeline

  1. investigating Jul 02, 2026, 01:44 PM UTC

    Sugar Cloud US 12 went down.

  2. resolved Jul 02, 2026, 02:10 PM UTC

    Sugar Cloud US 12 recovered.