SugarCRM experienced a major incident on April 1, 2026 affecting Europe (Sugar Market Mail App EU), lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
Europe (Sugar Market Mail App EU)
Update timeline
- investigating Apr 01, 2026, 08:26 AM UTC
Sugar Market Mail App EU went down.
- resolved Apr 01, 2026, 08:27 AM UTC
Sugar Market Mail App EU recovered.