SugarCRM incident

Sugar Cloud DE 04 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on July 20, 2026 affecting Europe (Sugar Cloud DE 04), lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 02:29 PM UTC
Resolved
Jul 20, 2026, 02:31 PM UTC
Duration
1m
Detected by Pingoru
Jul 20, 2026, 02:29 PM UTC

Affected components

Europe (Sugar Cloud DE 04)

Update timeline

  1. investigating Jul 20, 2026, 02:29 PM UTC

    Sugar Cloud DE 04 went down.

  2. resolved Jul 20, 2026, 02:31 PM UTC

    Sugar Cloud DE 04 recovered.