SugarCRM incident

Sugar Cloud US 10 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on July 1, 2026 affecting North America (Sugar Cloud US 10), lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 03:30 AM UTC
Resolved
Jul 01, 2026, 03:37 AM UTC
Duration
6m
Detected by Pingoru
Jul 01, 2026, 03:30 AM UTC

Affected components

North America (Sugar Cloud US 10)

Update timeline

  1. investigating Jul 01, 2026, 03:30 AM UTC

    Sugar Cloud US 10 went down.

  2. resolved Jul 01, 2026, 03:37 AM UTC

    Sugar Cloud US 10 recovered.