Sprout Social incident

Issue Replying to LinkedIn Direct Messages

Minor Resolved View vendor source →

Sprout Social experienced a minor incident on July 10, 2025 affecting Sprout Social Web Application, lasting 17h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 06:12 PM UTC
Resolved
Jul 11, 2025, 11:47 AM UTC
Duration
17h 34m
Detected by Pingoru
Jul 10, 2025, 06:12 PM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. investigating Jul 10, 2025, 06:12 PM UTC

    We're currently seeing an increase in errors when attempting to reply to LinkedIn direct messages, and our engineers are investigating the root cause of the problem. These issues began on July 10 around 12 am CT. Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. resolved Jul 11, 2025, 11:47 AM UTC

    This incident has been resolved.