Sprout Social incident

Team Conversations and User Teams Issues

Resolved after 15 hours 8 minutes, affecting Sprout Social Web Application, on March 25, 2026.

monitoring Mar 25, 2026, 09:14 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 25, 2026, 06:15 PM UTC
Resolved
Mar 26, 2026, 09:24 AM UTC
Duration
15h 8m
Detected by Pingoru
Mar 25, 2026, 06:15 PM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. identified Mar 25, 2026, 06:15 PM UTC

    Sprout is currently experiencing issues with our Team Conversations and User Teams features. As a result, you may experience errors when commenting or mentioning users within a conversation. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. monitoring Mar 25, 2026, 09:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2026, 09:24 AM UTC

    This incidente has been resolved.

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