Sprout Social experienced a minor incident on February 26, 2026 affecting Sprout Social Web Application, lasting 12h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 26, 2026, 09:52 PM UTC
Yelp is currently experiencing difficulties that affect Sprout’s Reviews and Connection features. These issues began on Thursday, February 26th at approximately 02:30 PM CT. As a result of these issues, you may experience: - Missing or delayed Yelp Reviews - Trouble connecting or reauthorizing Yelp profiles We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- monitoring Feb 27, 2026, 12:21 AM UTC
We are now seeing Yelp has resumed ingesting as expected and newly generated data is not experiencing errors. We are still monitoring updates from Yelp and will continue to provide updates.
- resolved Feb 27, 2026, 10:51 AM UTC
Yelp has successfully resolved the issues that were affecting our Reviews and Connection features. Everything was fully fixed at 09:30 PM CT. Thank you so much for your patience while we monitored this situation.