Sprout Social incident

Yelp Issue

Resolved after 12 hours 59 minutes, affecting Sprout Social Web Application, on February 26, 2026.

resolved Feb 27, 2026, 10:51 AM UTC

Yelp has successfully resolved the issues that were affecting our Reviews and Connection features. Everything was fully fixed at 09:30 PM CT. Thank you so much for your patience while we monitored this situation.

Started
Feb 26, 2026, 09:52 PM UTC
Resolved
Feb 27, 2026, 10:51 AM UTC
Duration
12h 59m
Detected by Pingoru
Feb 26, 2026, 09:52 PM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. investigating Feb 26, 2026, 09:52 PM UTC

    Yelp is currently experiencing difficulties that affect Sprout’s Reviews and Connection features. These issues began on Thursday, February 26th at approximately 02:30 PM CT. As a result of these issues, you may experience: - Missing or delayed Yelp Reviews - Trouble connecting or reauthorizing Yelp profiles We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. monitoring Feb 27, 2026, 12:21 AM UTC

    We are now seeing Yelp has resumed ingesting as expected and newly generated data is not experiencing errors. We are still monitoring updates from Yelp and will continue to provide updates.

  3. resolved Feb 27, 2026, 10:51 AM UTC

    Yelp has successfully resolved the issues that were affecting our Reviews and Connection features. Everything was fully fixed at 09:30 PM CT. Thank you so much for your patience while we monitored this situation.

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