Sprout Social incident

Delays Ingesting Facebook Mentions

Minor Ongoing View vendor source →

Sprout Social is currently experiencing a minor incident affecting Sprout Social Web Application, which began 1d ago. The vendor's full update timeline is below.

Started
May 19, 2026, 10:43 PM UTC
Resolved
Ongoing
Duration
● 1d
Detected by Pingoru
May 19, 2026, 10:43 PM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. investigating May 19, 2026, 10:43 PM UTC

    Sprout is currently experiencing issues ingesting Facebook @Mention messages. As a result, these messages may be delayed pulling into the Smart Inbox. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.