Sprout Social experienced a minor incident on January 22, 2026 affecting Sprout Social Web Application, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Sprout Social Web Application
Update timeline
- investigating Jan 22, 2026, 08:55 PM UTC
Sprout is currently experiencing issues with AWS affecting OTP (one time passcode) emails, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
- resolved Jan 22, 2026, 11:04 PM UTC
The issue with AWS and OTP email delivery appears to be resolved. Please subscribe to receive status updates