Sprout Social experienced a notice incident on January 16, 2026 affecting Sprout Social Web Application and Sprout Social API, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Sprout Social Web ApplicationSprout Social API
Update timeline
- monitoring Jan 16, 2026, 05:36 PM UTC
On January 16, X posts began failing at 9:57 AM CT. We are monitoring the situation and apologize for the inconvenience. This issue also impacts our data ingestion pipeline, users may experience delays in getting their content into Sprout from the network. Update as in 11:35 AM CT Largely improved, but still some degraded performance.
- monitoring Jan 16, 2026, 09:11 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 16, 2026, 09:19 PM UTC
At about 2:24 PM CT issue resolved itself.