Resolved after 3 hours 43 minutes, affecting Sprout Social Web Application and Sprout Social API, on January 16, 2026.
We are continuing to monitor for any further issues.
Affected components
Sprout Social Web ApplicationSprout Social API
Update timeline
- monitoring Jan 16, 2026, 05:36 PM UTC
On January 16, X posts began failing at 9:57 AM CT. We are monitoring the situation and apologize for the inconvenience. This issue also impacts our data ingestion pipeline, users may experience delays in getting their content into Sprout from the network. Update as in 11:35 AM CT Largely improved, but still some degraded performance.
- monitoring Jan 16, 2026, 09:11 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 16, 2026, 09:19 PM UTC
At about 2:24 PM CT issue resolved itself.
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