Sprout Social experienced a major incident on April 24, 2026 affecting Sprout Social Web Application, lasting 3d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 24, 2026, 12:28 PM UTC
We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social.
- identified Apr 24, 2026, 03:48 PM UTC
We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social. We recommend that page admins log in to Facebook natively to check for any required security actions from Meta.
- resolved Apr 27, 2026, 07:09 PM UTC
This incident has been resolved.