Sprout Social incident

Data Ingestion Issue

Resolved after 22 hours 43 minutes, affecting Sprout Social Web Application, on May 8, 2026.

resolved May 09, 2026, 03:32 PM UTC

The issue with the AWS outage appears to be resolved. Please subscribe to receive status updates.

Started
May 08, 2026, 04:48 PM UTC
Resolved
May 09, 2026, 03:32 PM UTC
Duration
22h 43m
Detected by Pingoru
May 08, 2026, 04:48 PM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. investigating May 08, 2026, 04:48 PM UTC

    Due to an AWS outage that began May 7th around 7 pm CT, Sprout is currently seeing delays in data ingestion. As a result of this outage, you may experience delays pulling in metrics and messages in the following areas of Sprout: - Reports - Listening topics - Smart Inbox - Published posts in the Publishing Calendar We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. resolved May 09, 2026, 03:32 PM UTC

    The issue with the AWS outage appears to be resolved. Please subscribe to receive status updates.

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