Sprout Social experienced a minor incident on May 8, 2026 affecting Sprout Social Web Application, lasting 22h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Sprout Social Web Application
Update timeline
- investigating May 08, 2026, 04:48 PM UTC
Due to an AWS outage that began May 7th around 7 pm CT, Sprout is currently seeing delays in data ingestion. As a result of this outage, you may experience delays pulling in metrics and messages in the following areas of Sprout: - Reports - Listening topics - Smart Inbox - Published posts in the Publishing Calendar We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- resolved May 09, 2026, 03:32 PM UTC
The issue with the AWS outage appears to be resolved. Please subscribe to receive status updates.