Sprout Social incident

Trellis Issue

Resolved after 22 minutes, affecting Sprout Social Web Application, on September 9, 2026.

investigating Sep 09, 2026, 06:11 PM UTC

Sprout is currently experiencing issues with Trellis. Our engineers are investigating the root cause of the problem. As a result of these issues, you may experience: - Errors when attempting to access Trellis - Issues creating Trellis Threads Please subscribe to receive additional updates. We apologize for the inconvenience.

Started
Sep 09, 2026, 06:11 PM UTC
Resolved
Sep 09, 2026, 06:33 PM UTC
Duration
22m
Detected by Pingoru
Sep 09, 2026, 06:11 PM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. investigating Sep 09, 2026, 06:11 PM UTC

    Sprout is currently experiencing issues with Trellis. Our engineers are investigating the root cause of the problem. As a result of these issues, you may experience: - Errors when attempting to access Trellis - Issues creating Trellis Threads Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. resolved Sep 09, 2026, 06:33 PM UTC

    This incident has been resolved.

Your product runs on more than Sprout Social

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →