Sprout Social incident

Facebook Video Publishing Issue

Resolved after 20 hours 34 minutes, affecting Sprout Social Web Application and Sprout Social API, on March 12, 2026.

resolved Mar 13, 2026, 02:31 PM UTC

Facebook has successfully resolved the issue affecting Sprout’s ability to publish video content. This issue was resolved on March 12th at 9:14 PM CT.

Started
Mar 12, 2026, 05:56 PM UTC
Resolved
Mar 13, 2026, 02:31 PM UTC
Duration
20h 34m
Detected by Pingoru
Mar 12, 2026, 05:56 PM UTC

Affected components

Sprout Social Web ApplicationSprout Social API

Update timeline

  1. investigating Mar 12, 2026, 05:56 PM UTC

    Facebook is currently experiencing difficulties that affect Sprout’s ability to publish video/reels content. As a result of these issues, you may experience Facebook video/reels post failures. These issues began on Thursday, March 12th, at approximately 6 AM CT. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. resolved Mar 13, 2026, 02:31 PM UTC

    Facebook has successfully resolved the issue affecting Sprout’s ability to publish video content. This issue was resolved on March 12th at 9:14 PM CT.

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