Sprout Social incident

Delayed Threads Data

Resolved after 10 days 5 hours, affecting Sprout Social Web Application and Sprout Social API, on June 16, 2026.

resolved Jun 26, 2026, 02:58 PM UTC

The data delay with Threads has been fixed. Real-time events began processing normally on June 25, 2026, at 5:40 PM CT (10:40 PM UTC). Thank you for your patience while our team worked through this!

Started
Jun 16, 2026, 09:39 AM UTC
Resolved
Jun 26, 2026, 02:58 PM UTC
Duration
10d 5h
Detected by Pingoru
Jun 16, 2026, 09:39 AM UTC

Affected components

Sprout Social Web ApplicationSprout Social API

Update timeline

  1. investigating Jun 16, 2026, 09:39 AM UTC

    We are currently investigating a data delay from Threads since June 16, 2026 at 8:43 PM CT. Because of this, you might notice that new Threads data taking a longer than usual to show up in your Sprout account. Our team is actively looking into this, sorry for this inconvenience.

  2. resolved Jun 26, 2026, 02:58 PM UTC

    The data delay with Threads has been fixed. Real-time events began processing normally on June 25, 2026, at 5:40 PM CT (10:40 PM UTC). Thank you for your patience while our team worked through this!

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