Sprout Social incident

Unavailable Image Previews for Instagram Story Mentions

Minor Ongoing View vendor source →

Sprout Social is currently experiencing a minor incident affecting Sprout Social Web Application, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 05, 2026, 03:47 PM UTC
Resolved
Ongoing
Duration
● 2h 21m
Detected by Pingoru
Jun 05, 2026, 03:47 PM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. monitoring Jun 05, 2026, 03:47 PM UTC

    Due to an external issue impacting Meta, image previews for Instagram Story Mentions are unavailable and will display the error "Unable to access story content." Meta is working on a fix to resolve this issue, and we are monitoring the situation. We apologize for any inconvenience.