Sprout Social incident
Unavailable Image Previews for Instagram Story Mentions
Resolved after 7 days 4 hours, affecting Sprout Social Web Application, on June 5, 2026.
Due to an external issue impacting Meta, image previews for Instagram Story Mentions are unavailable and will display the error "Unable to access story content." Meta is working on a fix to resolve this issue, and we are monitoring the situation. We apologize for any inconvenience.
Affected components
Update timeline
- monitoring Jun 05, 2026, 03:47 PM UTC
Due to an external issue impacting Meta, image previews for Instagram Story Mentions are unavailable and will display the error "Unable to access story content." Meta is working on a fix to resolve this issue, and we are monitoring the situation. We apologize for any inconvenience.
- resolved Jun 12, 2026, 08:26 PM UTC
This incident has been resolved.
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