Resolved after 1 day 11 hours, affecting Sprout Social Web Application, on February 8, 2026.
We are now seeing X data has resumed ingesting as expected and newly generated data is not experiencing delays. We are still monitoring updates from X natively and will continue to provide updates.
Affected components
Update timeline
- investigating Feb 08, 2026, 02:44 AM UTC
X (formerly known as Twitter) is currently experiencing difficulties that affect Sprout’s Listening data, Brand Keywords, and Publishing features. These issues began on Saturday, February 8 at approximately 00:10 UTC. As a result of these issues, you may experience data delivery delays in the following areas: - X Listening - Brand Keywords in the Smart Inbox - Publishing Suggested Content Features We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- monitoring Feb 08, 2026, 04:05 AM UTC
We are now seeing X data has resumed ingesting as expected and newly generated data is not experiencing delays. We are still monitoring updates from X natively and will continue to provide updates.
- resolved Feb 09, 2026, 02:39 PM UTC
This incident has been resolved.
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