Sprout Social experienced a minor incident on September 3, 2025 affecting Sprout Social Web Application, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Sprout Social Web Application
Update timeline
- investigating Sep 03, 2025, 10:07 PM UTC
X is currently experiencing difficulties that affect several different features in Sprout. These issues began on September 3rd around 4:33 P.M CT. As a result of these issues, you may experience: - X post failures - Issues replying to X messages from the Smart Inbox - Issues loading X conversations in the Smart Inbox We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- monitoring Sep 03, 2025, 10:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2025, 10:44 PM UTC
This incident has been resolved.