Simbase Outage History

Widespread service degradation reported on a roaming partner network. Devices may experience difficulties establishing new data sessions, while existing sessions remain unaffected. Affected countries: XX

[2025-12-07 17:09:23] - Incident status was updated to "investigating". Summary: A roaming partner is experiencing widespread service degradation on their network. New data sessions may be affected, but existing sessions remain unaffected. The issue is being investigated and work is underway to resolve it. Updates will be provided as the situation progresses.

A data service degradation is affecting new network interactions. Existing sessions are unaffected, but devices may encounter issues with new connections. Affected countries: XX

[2025-11-28 02:33:59] - Incident status was updated to "investigating". Summary: A data service degradation is affecting new network interactions. Existing sessions are unaffected, but devices may experience issues with new connections. The provider is working to resolve the issue and will provide updates.

[2025-11-28 04:54:13] - Incident status was updated to "investigating". Summary: A data service degradation is currently under investigation. The issue primarily affects new network connections, while existing sessions remain unaffected. Technical teams are working to restore full service.

Potential authentication problems identified affecting mobile data connections. The issue may impact IoT device connectivity. Technical teams are monitoring and working to maintain service stability. Affected countries: NL

[2025-11-27 21:53:58] - Incident status was updated to "investigating". Summary: Authentication issues affecting certain APNs have been identified since 3:45 PM. The team is monitoring and working to maintain service stability. Updates will be provided if IoT-related issues occur.

A partial disruption of the 2G mobile access network is affecting connectivity in the northern part of a European country. The issue is under investigation. Affected countries: NL

[2025-11-25 11:55:20] - Incident status was updated to "investigating". Summary: A mobile network provider is experiencing a 2G network outage in the northern region of the Netherlands. The issue began this morning and is currently under investigation. Further updates are expected.

Performance degradation affecting mobile data services for IoT devices in the United Kingdom. The issue is being investigated by the local network provider. Affected countries: GB

[2025-11-18 13:26:37] - Incident status was updated to "investigating". Summary: A roaming partner in the UK is experiencing performance issues. The issue is under investigation and further updates are expected.

[2025-11-18 14:07:38] - Incident status was updated to "investigating". Summary: An external internet issue is impacting roaming infrastructure. The provider is currently investigating the problem.

A connectivity issue is affecting mobile network services in the UK. Devices may experience difficulties registering on the network and could face unstable data or SMS services. The issue appears to be isolated to one specific carrier, while other UK networks are operating normally. Affected countries: GB

[2025-11-18 13:06:16] - Incident status was updated to "investigating". Summary: An issue is affecting connectivity on a UK network. Devices attempting to roam on this network may experience registration problems, unstable data, or SMS service issues. Other UK networks are operating normally. Network partners are investigating the problem, and updates will be provided when available.

A service degradation is affecting mobile network connectivity in the United Kingdom. Devices attempting to connect to the affected network may experience issues. Affected countries: GB

[2025-11-18 13:00:03] - Incident status was updated to "investigating". Summary: A service degradation is being investigated affecting connectivity on a UK network. Devices attempting to connect may experience issues. Further updates are expected soon.

[2025-11-18 11:30:06] - Incident status was updated to "investigating". Summary: The issue has been escalated to the relevant roaming partner. An update is pending from them regarding the ongoing incident.

Intermittent wireless service reported in Frankfurt area. Investigation ongoing. Affected countries: DE

[2025-11-15 02:13:13] - Incident status was updated to "investigating". Summary: An investigation is currently underway regarding a reported issue.

Signaling traffic decline observed, potentially affecting connectivity for Blue SIM profile in the Netherlands. This may impact mobile data and voice services. Affected countries: NL

[2025-11-12 12:12:56] - Incident status was updated to "investigating". Summary: A decline in signalling traffic has been observed, causing call setup and SMS failures. The issue is being investigated as a priority.

Abnormal behavior detected on CAT-M networks affecting roaming connectivity. This may cause temporary access issues to CAT-M networks for IoT devices. Affected countries: US

[2025-11-10 22:24:30] - Incident status was updated to "investigating". Summary: An issue has been identified affecting certain SIMs roaming on two major CAT-M networks in the United States. This may cause temporary access problems. The provider is actively investigating and working to restore normal service.

Investigating reports of degraded data performance and intermittent connectivity affecting mobile connections in the United States. Issues include high packet loss and reduced throughput. Connections remain active but struggle with reliable data transfer. Affected countries: US

[2025-11-07 19:08:42] - Incident status was updated to "investigating". Summary: An investigation is underway regarding degraded data performance and intermittent connectivity issues affecting devices in the US. The problem is characterized by high packet loss and reduced throughput. While connections typically remain active, reliable data transfer is impacted. The issue has been escalated and efforts are ongoing to identify and resolve the problem.

Service degradation reported affecting multiple mobile networks in Tanzania. Devices may experience connectivity issues when attempting to connect to affected networks. Alternative networks are operating normally. Affected countries: TZ

[2025-10-29 15:47:56] - Incident status was updated to "investigating". Summary: A service degradation is being investigated affecting two specific networks. Devices attempting to connect to these networks may experience issues. Other networks are operating normally.

A global network service degradation is causing connectivity issues for devices using the Green SIM profile. New data sessions may be difficult to establish, while existing sessions remain unaffected. The issue is being investigated and traffic rerouting is in progress. Affected countries: AL, AD, AT, BE, BA, BG, HR, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IS, IE, IT, LV, LI, LT, LU, MT, MC, ME, NL, MK, NO, PL, PT, RO, SM, RS, SK, SI, ES, SE, CH, GB, VA

[2025-10-20 16:15:28] - Incident status was updated to "investigating". Summary: A global network service degradation is causing connectivity issues for some devices in Europe. New data sessions may be affected, while existing sessions remain stable. The issue is under investigation, and efforts are underway to reroute traffic and resolve the problem.

Intermittent wireless service reported in Chicago area. Investigation ongoing. Affected countries: US

[2025-10-10 22:18:20] - Incident status was updated to "investigating". Summary: An investigation is currently underway regarding a reported issue.

Service degradation affecting mobile network in Mexico. Users may experience connection failures and data transmission issues. Affected countries: MX

[2025-10-10 20:38:55] - Incident status was updated to "investigating". Summary: A service degradation is being investigated affecting a network in Mexico. Customers may experience connection issues when trying to register or transmit data on this network.

Investigating intermittent data sessions affecting a subset of devices. Impacted devices may experience shorter session durations and occasional disconnections. Affected countries: XX

[2025-10-09 19:31:28] - Incident status was updated to "investigating". Summary: An investigation is underway regarding connectivity issues affecting a subset of devices. Impacted devices may experience brief sessions and intermittent disconnections. The team is working with partners to determine the root cause.