Simbase incident

[External] - Mobile Network Degradation in Tanzania

Minor Resolved View vendor source →

Simbase experienced a minor incident on October 29, 2025, lasting 5d 16h. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:00 PM UTC
Resolved
Nov 04, 2025, 08:08 AM UTC
Duration
5d 16h
Detected by Pingoru
Oct 29, 2025, 04:00 PM UTC

Update timeline

  1. investigating Oct 29, 2025, 04:00 PM UTC

    Service degradation reported affecting multiple mobile networks in Tanzania. Devices may experience connectivity issues when attempting to connect to affected networks. Alternative networks are operating normally. Affected countries: TZ

  2. investigating Oct 29, 2025, 04:00 PM UTC

    [2025-10-29 15:47:56] - Incident status was updated to "investigating". Summary: A service degradation is being investigated affecting two specific networks. Devices attempting to connect to these networks may experience issues. Other networks are operating normally.

  3. identified Oct 31, 2025, 11:20 AM UTC

    [2025-10-31 11:20:11] - Incident status was updated to "identified". Summary: A country-wide network shutdown in Tanzania is ongoing, affecting multiple mobile operators. Devices may experience complete loss of connectivity or degraded service. The situation is being monitored closely, and updates will be provided when available.

  4. resolved Nov 04, 2025, 08:08 AM UTC

    This incident has been resolved.