Simbase incident

[External] - 2G Network Outage in Northern Region

Major Resolved View vendor source →

Simbase experienced a major incident on November 25, 2025, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 12:00 PM UTC
Resolved
Nov 25, 2025, 03:20 PM UTC
Duration
3h 19m
Detected by Pingoru
Nov 25, 2025, 12:00 PM UTC

Update timeline

  1. investigating Nov 25, 2025, 12:00 PM UTC

    A partial disruption of the 2G mobile access network is affecting connectivity in the northern part of a European country. The issue is under investigation. Affected countries: NL

  2. investigating Nov 25, 2025, 12:00 PM UTC

    [2025-11-25 11:55:20] - Incident status was updated to "investigating". Summary: A mobile network provider is experiencing a 2G network outage in the northern region of the Netherlands. The issue began this morning and is currently under investigation. Further updates are expected.

  3. monitoring Nov 25, 2025, 01:40 PM UTC

    [2025-11-25 13:21:53] - Incident status was updated to "monitoring". Summary: A network component experienced a connection loss due to a patch-related issue. The problem has been resolved and service is being restored.

  4. resolved Nov 25, 2025, 03:20 PM UTC

    [2025-11-25 15:02:39] - Incident status was updated to "resolved". Summary: The provider has confirmed that the previously reported disturbance has been resolved.